What We Collect and Why
Opening an account with us means we hold a small, defined set of details about you, and this page lists what those are and what we do with them. Nothing sits behind a login wall. If a clause changes, the version published here is the one
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that applies, and the last-updated date under the heading tells you when we touched it. We collect what the account needs and what our own obligations demand: the mobile number you verify with an OTP, your name as it appears on the wallet you pay from,
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the references behind bKash, Nagad or Rocket deposits, and device details our systems log at sign-in. We cannot see your wallet balance and we do not read your contacts. Payment records are kept because a disputed bKash transfer needs a trail both sides can check. Your
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data stays with us and the processors who help us run the service, and we do not sell it to outside brokers. What we can offer you depends on your local law and eligible regions, and in some places the rules on what may be held,
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and for how long, are stricter than in others. Where local law asks for something different from this page, local law wins. You can ask what we hold, ask for a correction, or close the account and have removed whatever we are not required to keep.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.